terms & policies

• There are two monthly tiers, billed automatically through Stripe:
  • Black Cat Sticker Club — $6.50 USD/month. One high-quality vinyl black cat sticker (about 3″) per month.
  • Patron of the Cat — $9.50 USD/month. The monthly sticker, plus one premium paper postcard of my original abstract art.
• Each month's sticker is a new design. Styles and mediums change from month to month.
• To switch tiers, use the manage subscription page. The change takes effect right away, including for that month.
• Update your card, shipping address, or tier anytime at the manage subscription page.

• Cutoff to be included in a given month's mailing is the 15th of that month. Sign up after the 15th and you'll start with the following month.
• All mail ships at the end of the month, once that month's batch is complete.
• Mail is sent via standard postal mail with no tracking — this keeps costs (and the price) down. It should arrive within normal mail delivery times for your area.
• Everything ships to the address you provide at checkout — please double-check it's correct, since undeliverable mail can't always be recovered.
• If your address changes, update it on the manage subscription page before that month's mail goes out.
• Outside the US? The sign-up links on this site are for US addresses. Email me at [email protected] and I'll send you a link to the international subscription.

• You can cancel anytime, effective at the end of your current billing period. No cancellation fees.
• To cancel, go to the manage subscription page (sign in with the email you subscribed with), use the link in your Stripe receipt email, or email me and I'll cancel it for you.
• If you've already been charged for a given month, you'll still receive that month's mail — cancelling just stops future charges.

• Because each month's items are made and mailed in small batches after the 15th cutoff, charges are generally non-refundable once that month's cycle has started.
• If something arrives damaged or never shows up, email me — I'll make it right (replacement or credit, case by case). Since mail isn't tracked, I can't confirm delivery on my end, so please reach out if it's been longer than a few weeks.
• If you're charged after cancelling, let me know and I'll refund that charge.

Payment and shipping information is collected and processed securely by Stripe — I don't store your card details myself, and Stripe is PCI-compliant, meeting industry security standards for handling payment data. I use the contact and shipping info you provide only to fulfill your subscription and respond to support requests. I don't sell or share your information with third parties beyond what's required to process payments and ship your order.

Questions about your subscription, a charge, or a shipment? Email me anytime: [email protected].